Support - Lifetime Partnership

Service as a core competence – One face to the customer

The new systems are up and running. Now it's time for the maintenance and support phase. After all, what good are your powerful new systems if you don't have the support you need down the road? With inconso, you have an experienced and reliabile partner at your side! We support the solutions we have created for you through a professional maintenance, hotline and support organization – for as long as you use the solutions. This is what we mean by Lifetime Partnership! We offer you a tailored service and support concept – individual support, response and on-call times set up to meet your needs. Services and Support by inconso: Central 1st-, 2nd- and 3rd-level support (one face to the customer) Hotline support (up to 24/7) Guaranteed response and on-call times Preventive maintenance Realization of extensions (change requests) Migrations / updates / portations (technology / performance) Application optimization (ergonomics / performance) Application Service Provision (application hosting)